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Customer Service Specialist

Location: Oklahoma City, OK

Salary/Pay Rate: $40K

Employment type: Direct Hire

We currently have a client that is looking for a professional Customer Service Specialist. This individual must possess superior customer service skills with the ability to work with various departments within all levels of the organization. We are looking for individuals who care about helping others succeed!

ESSENTIAL JOB FUNCTIONS:

  • Provide support to customers, to include processing of customer records, preparation and management of reports and other documents.
  • Answer customer questions and resolve problems in a timely manner.
  • Continually strive to be proactive in keeping customers up-to-date on new product and training customer to succeed with all products available.
  • Use sound judgment and resources wisely when issues arise that impact the customer’s needs.
  • Ability to work both independently and as part of a team is required.
  • Effective oral and written communication skills.

EDUCATION AND WORK EXPERIENCE QUALIFICATIONS:

  • Bachelor’s Degree Required.
  • Attention to detail
  • Communicate effectively, with customers and staff members.
  • Self-motivation
  • Empathy
  • Technical knowledge
  • Flexible
  • Creative
  • Helpful
  • Multi-task

2 Comments

  1. Ondre Knight on August 7, 2018 at 11:42 pm

    Hello Shelley, I am Interested in applying for this position. What would be the next step for me to take?

    • Shelley Spears on August 8, 2018 at 1:12 pm

      Good Afternoon Ondre,

      Please send me your resume. I will look it over and get back in touch.

      Thanks for your interest!
      Shelley Spears

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