Location: Oklahoma City, OK
Salary/Pay Rate: $40K
Employment type: Direct Hire
We currently have a client that is looking for a professional Customer Service Specialist. This individual must possess superior customer service skills with the ability to work with various departments within all levels of the organization. We are looking for individuals who care about helping others succeed!
ESSENTIAL JOB FUNCTIONS:
- Provide support to customers, to include processing of customer records, preparation and management of reports and other documents.
- Answer customer questions and resolve problems in a timely manner.
- Continually strive to be proactive in keeping customers up-to-date on new product and training customer to succeed with all products available.
- Use sound judgment and resources wisely when issues arise that impact the customer’s needs.
- Ability to work both independently and as part of a team is required.
- Effective oral and written communication skills.
EDUCATION AND WORK EXPERIENCE QUALIFICATIONS:
- Bachelor’s Degree Required.
- Attention to detail
- Communicate effectively, with customers and staff members.
- Technical knowledge